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Return & Refund Policy – Glintora Wear

Return Window

Customers may request a return within 30 days of the delivery date. After this period, return requests may not be accepted by Glintora Wear.

Return Eligibility

To be eligible for a return, the item must be unused, unworn, and in its original condition with all tags, labels, packaging, and accessories included. The product must not show any signs of use, washing, damage, or alteration and must be in a resalable condition. Any product that does not meet these conditions will not be eligible for return approval.

How to Request a Return

Customers must contact our support team before sending any item back and provide all required details such as full name, order number, email address, product name, and reason for return. Requests without proper or complete information may experience delays or rejection.

Return Shipping

Once a return is approved, return instructions will be provided to the customer. Only approved returns may qualify for free return shipping depending on the situation, and any item sent without prior approval will not be accepted by Glintora Wear.

Inspection Process

All returned items are carefully inspected upon arrival to ensure they meet our return conditions. The inspection process usually takes up to 3 business days, and customers will be informed once the inspection is completed along with the approval or rejection result.

Non-Eligible Returns

Returns will not be accepted if the product is used, worn, washed, damaged, missing original tags or packaging, or if the return request is made after the 30-day return period. Any item that does not meet the return requirements outlined in this policy will not be eligible for approval.

Refund Eligibility

Refunds are only issued after the returned item has been received and successfully inspected by our team. Only those returns that fully comply with our return conditions will be eligible for a refund.

Approved Refunds

Once a refund is approved, it will be processed to the original payment method used during checkout. The refund processing time is usually a few business days after approval, but it may take 8–14 business days for the amount to appear in the customer’s account depending on the bank or payment provider.

Partial Refunds

Partial refunds may be issued in cases where the returned item is missing accessories, packaging, or labels, or if the product shows signs of handling that reduce its resale value. The final refund amount will always be decided after inspection.

Non-Refundable Situations

Refunds will not be approved if the product has been used, worn, damaged, or altered, or if original packaging and tags are missing. Refunds are also not provided if the return period has expired or if the item does not meet the conditions mentioned in this policy.

Customer Responsibility

Customers are responsible for reviewing all order details carefully before placing an order, including product selection, size, color, quantity, variant, and shipping information. Glintora Wear is not responsible for mistakes made by the customer during ordering.

Customer Ordering Errors

If a customer orders the wrong product, size, color, style, quantity, or provides incorrect shipping or billing details, the customer will be fully responsible for the mistake. In such cases, any return, exchange, or reshipment costs including return shipping, exchange shipping, reshipping fees, carrier charges, and other delivery expenses must be paid by the customer based on actual costs. Original shipping charges are non-refundable unless the customer receives an incorrect, defective, or damaged item due to an error from Glintora Wear.

Refund Method

All approved refunds will be issued to the original payment method used at the time of purchase. Refunds cannot be transferred to any other card, bank account, or payment method. After approval, refunds are usually processed within a few business days, but depending on the financial institution, it may take 8–14 business days for the amount to reflect in the customer’s account. Glintora Wear is not responsible for delays caused by banks or payment providers.

Order Cancellations

Orders can only be cancelled before they are processed or shipped. Once an order has been processed or shipped, it can no longer be cancelled and will instead follow the return policy.

Refund Processing Delays

Refund processing delays may occur due to banks, payment gateways, or financial institutions, and Glintora Wear does not have control over these processing times.

Changes to This Policy

Glintora Wear reserves the right to update or modify this policy at any time, and any changes will take effect immediately after being posted on the website.

About Us

Trade Name: Glintora Wear

Customer Support: 24/7

Business Hours: 9:00 AM to 6:00 PM

Contact Number: +919-555-8247

Business Email: support@glintorawear.com

Business Address:
70 Washington Square South, New York, NY 10012, United State